Returns & Exchanges
At StelleĀ®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or issue a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.